Last Updated: September 2, 2026
Welcome to Root Seek Health. These Terms of Service (“Terms”) govern your access to and use of rootseekhealth.com (the “Website”) and the services, communications, information, and features provided by Root Seek Health (“Root Seek Health,” “we,” “us,” or “our”).
By accessing or using this Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.
1. Use of the Website
You may use this Website for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the Website in violation of any applicable law or regulation;
- Attempt to gain unauthorized access to the Website, its systems, or related networks;
- Interfere with the operation or security of the Website;
- Introduce malicious software, viruses, or other harmful technology;
- Use the Website to transmit fraudulent, misleading, abusive, or unlawful material; or
- Use information obtained through the Website for unauthorized commercial purposes.
We reserve the right to restrict or terminate access to the Website when we reasonably believe these Terms have been violated.
2. Health and Wellness Information
Information provided through the Website is intended for general informational and educational purposes and is not intended to replace individualized medical advice, diagnosis, or treatment from a qualified healthcare professional.
Information available through the Website should not be used as a substitute for seeking appropriate professional healthcare advice.
If you believe you are experiencing a medical emergency, call 911 or seek immediate medical attention.
Your use of the Website does not, by itself, establish a provider-patient relationship with Root Seek Health or any healthcare professional associated with Root Seek Health.
3. Appointments and Services
The Website may allow you to request information, schedule appointments, consultations, or other services, or communicate with Root Seek Health.
Submitting an appointment request does not necessarily guarantee an appointment. Appointments and services may be subject to availability, eligibility requirements, confirmation, payment requirements, cancellation policies, or other conditions communicated to you.
Root Seek Health reserves the right to modify, reschedule, or discontinue services when reasonably necessary.
Additional terms, policies, consents, or agreements may apply to specific healthcare services you receive from Root Seek Health.
4. Information You Provide
When submitting information through the Website, you agree to provide information that is accurate and complete to the best of your knowledge.
You are responsible for maintaining the accuracy of your contact information, including your email address and mobile phone number.
Our collection, use, and protection of Personal Data is described in our Privacy Policy.
5. SMS Messaging Terms
Root Seek Health offers SMS messaging programs to individuals who voluntarily opt in to receive text messages.
Depending on the consent you provide, Root Seek Health may send transactional, informational, and/or marketing SMS messages.
Transactional and Informational Messages
Transactional and informational messages may include:
- Appointment confirmations
- Appointment reminders
- Scheduling updates
- Account or service notifications
- Customer care communications
- Responses to inquiries
- Other information related to services you have requested
Marketing and Promotional Messages
If you separately consent to receive marketing SMS communications, Root Seek Health may send messages including:
- Information about Root Seek Health services
- Educational or wellness-related information
- Promotional offers
- Special announcements
- Other marketing or promotional communications
Consent to receive marketing SMS messages is not a condition of purchasing any goods or services from Root Seek Health.
Message Frequency
Message frequency varies depending on your interactions with Root Seek Health, appointments, services, communication preferences, and the messaging programs to which you have subscribed.
Message and Data Rates
Message and data rates may apply.
Your mobile carrier’s standard messaging and data rates may apply to messages sent to or received from Root Seek Health. Contact your wireless provider if you have questions about your mobile plan.
How to Opt Out
You may opt out of SMS messages at any time by replying STOP to any message from Root Seek Health.
After you send STOP, you may receive a confirmation message acknowledging your opt-out. After your opt-out has been processed, you will no longer receive messages from the applicable SMS program unless you subsequently opt in again.
Other commonly recognized opt-out keywords may also be supported.
How to Get Help
For assistance with SMS messages, reply HELP to any message from Root Seek Health.
You may also contact Root Seek Health using the contact information provided on our Website.
Supported Carriers
SMS services depend on your wireless carrier and network availability. Delivery of messages is subject to effective transmission by your wireless service provider and other network operators.
Carriers are not liable for any delayed or undelivered messages.
Root Seek Health does not guarantee that every SMS message will be delivered or received.
SMS Privacy
Your privacy is important to us. Mobile phone numbers, SMS opt-in information, and SMS consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
Information may be provided to service providers that assist Root Seek Health with delivering and managing SMS communications solely as necessary to provide those services.
For additional information about how we collect, use, disclose, and protect information, please review our Privacy Policy available on the Root Seek Health Website.
6. SMS Consent
SMS consent is voluntary and is obtained separately from your acceptance of these general Terms of Service.
Agreeing to these Terms does not, by itself, enroll you in Root Seek Health’s SMS messaging programs.
Where SMS messaging is offered, you will be provided with a separate opportunity to consent to the applicable type of SMS communication.
Marketing SMS consent is separate from transactional or informational SMS consent where applicable.
You may decline marketing SMS communications without affecting your ability to purchase or receive Root Seek Health services.
7. Email and Other Communications
If you provide your email address or other contact information, Root Seek Health may use that information to communicate with you regarding inquiries, appointments, services, or other matters you have requested.
Where required, marketing communications will be sent based on appropriate consent or another lawful basis.
You may unsubscribe from marketing emails using the unsubscribe instructions contained in those communications.
8. Third-Party Services and Links
The Website may contain links to third-party websites, platforms, applications, or services.
Root Seek Health does not control and is not responsible for the availability, content, security, privacy practices, or terms of third-party services.
Your use of third-party services may be governed by separate terms and privacy policies provided by those third parties.
9. Intellectual Property
Unless otherwise stated, the Website and its contents—including text, graphics, branding, logos, images, videos, designs, and other materials—are owned by or licensed to Root Seek Health and are protected by applicable intellectual property laws.
You may access Website content for your personal, non-commercial use.
You may not reproduce, distribute, modify, publish, sell, license, or commercially exploit Website content without prior written authorization from Root Seek Health or the applicable rights holder.
10. Website Availability
We strive to keep the Website accessible and functioning properly but do not guarantee uninterrupted or error-free operation.
The Website may occasionally be unavailable because of maintenance, technical issues, updates, third-party service interruptions, or circumstances outside our reasonable control.
We may modify, suspend, or discontinue portions of the Website at any time.
11. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.
Root Seek Health makes no warranties, express or implied, regarding the accuracy, completeness, reliability, availability, or suitability of Website content for any particular purpose.
Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable law.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Root Seek Health and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, consequential, special, or punitive damages arising from or related to your use of, or inability to use, the Website.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
13. Privacy
Your use of the Website is also subject to the Root Seek Health Privacy Policy.
The Privacy Policy explains what Personal Data we collect, how we use and disclose information, your privacy choices, and our practices regarding mobile phone numbers and SMS consent.
The Privacy Policy should be reviewed together with these Terms.
14. Changes to These Terms
Root Seek Health may update these Terms from time to time to reflect changes to our Website, services, business practices, legal requirements, or messaging programs.
When changes are made, the updated Terms will be posted on this Website and the “Last Updated” date will be revised.
Your continued use of the Website following the posting of updated Terms constitutes acceptance of the revised Terms to the extent permitted by applicable law.
15. Governing Law
These Terms are governed by the laws applicable to Root Seek Health’s principal place of business, without regard to conflict-of-law principles, except where otherwise required by applicable law.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
17. Entire Agreement
These Terms, together with the Root Seek Health Privacy Policy and any additional agreements applicable to specific services, constitute the agreement governing your use of this Website.
18. Contact Us
If you have questions about these Terms, the Website, or Root Seek Health’s SMS messaging program, please contact Root Seek Health using the contact information provided on our Website.
For SMS assistance, you may also reply HELP for help or STOP to opt out.